POLICIES

Privacy Policy

How we collect, use and protect your information when you visit or order from our store.

Your privacy matters

This Privacy Policy explains how KERUISEN collects, uses and protects information when you visit our store or place an order. By using the site, you agree to the practices described here.

Information we collect

  • Order information — name, shipping address, order details and contact details needed to deliver your purchase.
  • Account information — if you create an account, the details you provide.
  • Payment information — payments are processed by our payment providers. KERUISEN does not store full card details on this site.
  • Usage information — pages viewed, cart activity and general device or browser data collected through cookies and similar technologies.

How we use your information

  • Process, pack and ship your orders
  • Confirm orders and provide order updates
  • Respond to support requests through our social channels and contact page
  • Improve our store, products and page content
  • Prevent fraud and meet legal obligations

Cookies

Cookies help the store remember your cart and preferences, and help us understand how the site is used. You can block or delete cookies in your browser settings; some store features may not work correctly without them.

Sharing

We share information only with service providers that help us run the store, such as shipping carriers, payment processors, hosting and analytics providers, and only as needed to perform those services. We do not sell your personal information.

Data retention and security

We keep order and account information for as long as needed to fulfill orders, support returns and meet legal requirements. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold, or to object to certain uses. To make a request, contact us through our social channels and we will respond according to applicable law.

Children

Our store is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes and contact

We may update this policy from time to time and will post the revised version on this page. Questions about privacy? Reach us through our social channels or contact page. Last updated: October 2026.

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